Connecting volunteering in Wageningen. Providing information and advice about volunteering.
Desk employee
Practical details
Volunteering • Organisation role
Contact person
Astrid Zeilstra
Requirements
#68799
Scan me or visit www.volunteer.deedmob.com/o/Vrijwilligers-CentrumWageningen/opportunities/Baliemedewerker/68799 to join
Together with a colleague, you are the first point of contact for residents who need help from a volunteer or want to do volunteer work.
Twice a week you man the VCW desk together with a colleague. VCW has a role as a connector.
What are you going to do?
Answer questions from residents
- You take requests from residents for help from a volunteer. Most questions come in by phone or email.
- You keep asking questions to get the question as concrete and clear as possible.
- Then pass the question on to one of our partners.
- You process the data in a customer tracking system.
This is the task you spend the most time on.
Advising people looking for volunteer work
- you think along with people to find the right volunteer work.
The crowds at the counter are very variable. It is sometimes busy, but also often very quiet,
In addition to the desk services, there is a consultation with fellow desk employees once every 6 to 8 weeks.
What do we ask?
- you are customer-friendly and can put yourself in someone else's shoes;
- you can listen empathetically;
- you are a patient and tactical person;
- you dare to make choices yourself and can work independently after training;
- you can deal with the difference in hectic pace at work: sometimes it is busy, often it is very quiet;
- you are available two half days a week: Tuesday and Wednesday afternoon from 2 to 4 pm
- you can easily handle computer programs.
What do we offer you?
- a friendly team of colleagues
- supervision by professionals
- twice a year a meeting with all volunteers
Related to
About Vrijwilligers Centrum Wageningen
Connecting volunteering in Wageningen. Providing information and advice about volunteering.
See more opportunities by Vrijwilligers Centrum WageningenThe organiser has marked this opportunity as filled. Applications are closed. You can find other volunteering opportunities here.
