Become a career counselor at Gilde Amsterdam

Gilde Amsterdam is the professional voluntary organization in Amsterdam. The volunteers, young and old, put committed to strengthening the self-reliance and participation of fellow citizens. They give advice free of charge and happily pass on their knowledge to them who need it.

Location in the organization

It team member is the connecting link between the volunteers of an activity and the director. To this end, the team member reports periodically to the team leader (at vacancy team leader, to the director) about the progress of the work in the activity.

Goal of the

function

It team member links questions from a customer, who is the target group of the activity belongs to a volunteer who has the right knowledge and experience to do the answer the question (broker function).

Tasks

• Conducting calls where necessary, aimed at assessing of the customer's request for help to determine whether this request for help is being met a volunteer of the activity can be answered. Linking clients to an appropriate supervisor, coach or advisor
  
• Selecting volunteers.
  
• Organizing of meetings aimed at promoting the expertise of the volunteers working in the activity
• The registration of customer data in the Gilde Amsterdam database.
  
• Het monitor the progress of a guidance program on the basis of agreed turnaround times.
• Conducting periodic consultations with the team members of the team
• Preparing a management report at least once per quarter for management.
  

In this report there is at least the following:

• Staff turnover for supervisors, coaches, consultants
  
• The number of applications received and accepted span>
  
• The nature of the applications
  
• The number of supervised pathways
  
• The required finance ̈ le means for the continuous ï of activity
  

Job requirements

• Experienced coach / supervisor
  
• Involvement in the target group
  
• Preferably minimum HBO work and think level
  
• Good command of the Dutch language
  
• Good contact properties and empathy
  
• Good and bad news conversations can take
  
• Result-oriented approach
  
• Patience and a flexible attitude
  
• Being able to work independently and systematically
  
• Can work together in a small team
  
• Average at least two half-days per week of time investment span>
  
• Computer skills
  
• Willingness to participate in a training or workshop in the context of advancement of expertise
  

Other Points of interest:

• pro-active, taking initiatives
  
• hands -on / a 'tacker'
  
• has and keeps an overview of all activities
  
• can prioritize Apply in activities - sociable
  
• carefully, precisely
  
• works in a structured way
  
• communicative (discusses where necessary, links back, informs colleagues)