Volunteer walk-in consultation hour Financial matters

This is supported by the professional parties present such as Social Counselors, Debt Assistance, Startpunt and Humanitas.

What are you going to do?

For residents of the Municipality of Wageningen there is a "walk-in consultation hour on Money Affairs". This concerns accessible assistance where people are helped immediately with relatively simple questions in the financial and administrative field.

The financial affairs walk-in is a weekly walk-in on Monday afternoon from 1:00 PM to 3:00 PM at the 't Palet location in Wageningen. The walk-in has facilities such as printing, scanning and copying equipment.

It is a service provided by various partners such as Humanitas Home Administration, Schuldhulpmaatje and Solidez long-term home administration.

Visitors can also use a computer during the walk-in. To support them, they receive items such as a folder with tabs, a notebook with pen and a NIBUD agenda.

During the walk-in financial matters we offer: · Direct help and advice from an (experienced) support person · Broad inventory of questions by a starting point employee · Support by a volunteer in organizing administration, requesting necessary documents and completing forms · Ability to immediately request a to make an appointment for a home visit to organize administration · Presence of Social Counselors and the municipal Debt Assistance department for targeted, more substantive issues · guidance towards additional support from informal or formal parties; The starting point of the walk-in consultation is to tackle matters that can be completed within half an hour. If it is estimated that this will take longer, for example due to the complexity of their request for help, an appointment will be made for a meeting with the appropriate support person. Volunteers are deployed on a rotating basis and are managed by Humanitas Home Administration in Wageningen.

What are we asking?

You have administrative skills and know how to provide quick support on site using available tools, the internet and/or the knowledge of colleagues present. As a hostess or host, you enjoy rotating in a small team and at set times to effectively help residents of Wageningen gain insight into financial and administrative issues. Good communication skills and basic skills or good sense of financial administration.

What do we have to offer you?

Pleasant working environment and cooperation with Wageningen authorities for help in the field of financial matters. Share in direct assistance to residents of the Municipality of Wageningen.

What makes the work worth it?

Use of own skills, satisfaction through quick results. Regular time commitment.

Working time:

Working hours are Monday from 1:00 PM to 3:00 PM. You work about once every 2 to 3 weeks.