BuitenGewoon believes that everyone has the right to a dignified existence, and we want to make a difference in this. For people with disabilities or mental health problems, life can be quite ...
Volunteer customer support advisor
Practical details
Volunteering • Organisation role
Contact person
Nicole Hickmann
Requirements
#63501
Scan me or visit www.volunteer.deedmob.com/o/Stichting-Buitengewoon/opportunities/Volunteer-customer-support-advisor/63501 to join
Volunteer Support Client Council
WORKING GROUP IMPLEMENTATION CLIENTS COUNCIL SUPPORTER CLIENTS COUNCIL
VACANCY: Volunteer Supporter Client Council
BuitenGewoon offers outpatient care and daytime activities for people with disabilities or psychological problems. We believe that everyone has the right to a dignified existence and can be an active part of our society; we are committed to that.
At the moment we are working to give more substance to the participation of our clients by setting up a client council. A client council represents the interests of our clients in the context of the Care Institutions Participation Act. In addition, we would like to see the client council eventually grow into an ambassadorial role and as such represent BuitenGewoon to the outside world.
We are currently looking for a support person who will guide the client council in the performance of its duties and the resulting activities.
To guarantee independent support for the client council, we are looking for someone who can support the council on a voluntary basis. BuitenGewoon is a small, growing organization that gives shape to our mission with limited resources.
The work
You advise and coach the council members in the field of expertise, development and role fulfillment based on your knowledge of and experience with client participation. If you do not yet have that knowledge, we offer you the opportunity to be trained at the expense of BuitenGewoon.
In practice, this means that you guide the client council in concretizing the objectives; you organize and coordinate the meetings, promote and monitor initiatives aimed at participation and co-determination, you contribute to policy development and help formulate advice from the council, among other things.
What we ask
Given the nature of the activities, we ask that you have an HBO working and thinking level. As indicated earlier, we would like you to have knowledge of and experience with advocacy aimed at the target group, as well as knowledge of the Healthcare Institutions Participation Act and the developments in healthcare (GGZ / WMO). If you don't have that, we ask you to be prepared to read up on it and to follow the necessary basic training.
We also ask that you have a sense of proportion and that you can deal well with sometimes conflicting interests, organize well and switch between different levels of thinking. Also that you can put yourself in someone else's shoes and that you can motivate, stimulate and coach them well. Good oral and written expression skills are in order, so that you can provide secretarial support to the client council.
Our offer
We offer you a varied volunteer position at a small, growing organization with an enthusiastic team. You can develop with us through your contacts with our clients, fellow organizations and other stakeholders.
You can use the number of hours flexibly at your own discretion and need and, in terms of regular sessions, comprise approximately 200 hours on an annual basis. Project and theme meetings can provide some extra hours.
Of course we provide the necessary resources, a volunteer allowance and reimbursement of your expenses.
Related to
About BuitenGewoon
BuitenGewoon believes that everyone has the right to a dignified existence, and we want to make a difference in this. For people with disabilities or mental health problems, life can be quite complicated. If you can't figure it out on your own, we are here to help you. We do this by offering outpatient care and day care.
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